Frequently Asked Questions
Please check over the entire FAQ before contacting us. You might find your answer here.
Q: How often are packages shipped?
A: We usually ship packages daily. Though we make daily trips to the post office Monday through Saturday, please allow up to 3 days for your package to be shipped to allow for any unexpected delays. Because we live in a small, rural area far outside city limits, we do not have the option for postal pickup, therefore we almost always drive in on a daily basis to take packages to the nearest U.S. Post Office. Because of this, a package or two may not make it to the post office until two days after purchase.
A: We usually ship packages daily. Though we make daily trips to the post office Monday through Saturday, please allow up to 3 days for your package to be shipped to allow for any unexpected delays. Because we live in a small, rural area far outside city limits, we do not have the option for postal pickup, therefore we almost always drive in on a daily basis to take packages to the nearest U.S. Post Office. Because of this, a package or two may not make it to the post office until two days after purchase.
Q: Are tracking numbers provided?
A: Yes, tracking numbers are entered into PayPal within 24 hours of each shipment. Please check your email for your tracking number, which will come from Paypal. If you do not receive an email with your tracking information, contact us and we will send you your tracking number personally.
A: Yes, tracking numbers are entered into PayPal within 24 hours of each shipment. Please check your email for your tracking number, which will come from Paypal. If you do not receive an email with your tracking information, contact us and we will send you your tracking number personally.
Q: I am having checkout problems. The PayPal button keeps taking me to a login page. I do not have a PayPal account. How can I make a purchase without a PayPal account?
A. We are aware that sometimes PayPal's checkout system can be problematic. If you are unable to checkout using the checkout/add to cart button, you will find a link under the button of every listing that will allow you to contact us specifically for an invoice. Just follow the directions on the contact form (name, what item would you like an invoice for and make sure your email address is correct) and we will send an invoice to you via email usually within 10-30 minutes during the day.
NOTE: Often invoices requested after 9PM (CST) may not be sent until the next morning so you can also make the payment using the donation button (right side bar on the main store page) to ensure that no one comes along and purchases the journal before we have a chance to get an invoice to you. Again, be sure to include which journal or item you are purchasing, your name and your email address.
A. We are aware that sometimes PayPal's checkout system can be problematic. If you are unable to checkout using the checkout/add to cart button, you will find a link under the button of every listing that will allow you to contact us specifically for an invoice. Just follow the directions on the contact form (name, what item would you like an invoice for and make sure your email address is correct) and we will send an invoice to you via email usually within 10-30 minutes during the day.
NOTE: Often invoices requested after 9PM (CST) may not be sent until the next morning so you can also make the payment using the donation button (right side bar on the main store page) to ensure that no one comes along and purchases the journal before we have a chance to get an invoice to you. Again, be sure to include which journal or item you are purchasing, your name and your email address.
Q: I want to send a journal/grimoire to a friend as a gift. Do you offer gift wrapping?
A: Yes, we LOVE sending journals as gifts and take pride in our free gift wrapping! We have an entire page dedicated to our gift wrapping and the special materials & freebies included! Please see details here.
A: Yes, we LOVE sending journals as gifts and take pride in our free gift wrapping! We have an entire page dedicated to our gift wrapping and the special materials & freebies included! Please see details here.
Q: What is the difference between a grimoire, Book of Shadows and a journal?
A: A grimoire is a book that is specifically used to keep track of magickal workings. A Book of Shadows is usually what a magickal practitioner uses as a reference of information to look back to such as correspondences, associations and spells. A grimoire is more a trial and error or magickal workings. A journal is simply a book where you write your private thoughts, create art or put whatever you desire into it.
In this store, we use the term "grimoire" primarily to refer to especially large blank books. Anything that is over 10" tall and has more than 200 pages.
A: A grimoire is a book that is specifically used to keep track of magickal workings. A Book of Shadows is usually what a magickal practitioner uses as a reference of information to look back to such as correspondences, associations and spells. A grimoire is more a trial and error or magickal workings. A journal is simply a book where you write your private thoughts, create art or put whatever you desire into it.
In this store, we use the term "grimoire" primarily to refer to especially large blank books. Anything that is over 10" tall and has more than 200 pages.
Q: How much is shipping & can I select a shipping service?
A: We only ship USPS Priority Mail, however, shipping within the United States is free. We also cover the taxes so the price you see under each listing is the price you pay at checkout IF you are within the United States ONLY. We do not have business accounts with UPS or FedEx so they are much more expensive, take longer to arrive and the nearest drop off facilities for these services are around 45 minutes to one hour away depending on traffic.
If you are outside the US, please contact us for shipping costs. International postage has become outrageously expensive and shipping options are limited. Medium Flat Rate International Shipping usually takes around 14 days once shipped to arrive, however, this was before COVID-19 delays. Please check and consider in your countries COVID shipping delays to determine delivery times.
A: We only ship USPS Priority Mail, however, shipping within the United States is free. We also cover the taxes so the price you see under each listing is the price you pay at checkout IF you are within the United States ONLY. We do not have business accounts with UPS or FedEx so they are much more expensive, take longer to arrive and the nearest drop off facilities for these services are around 45 minutes to one hour away depending on traffic.
If you are outside the US, please contact us for shipping costs. International postage has become outrageously expensive and shipping options are limited. Medium Flat Rate International Shipping usually takes around 14 days once shipped to arrive, however, this was before COVID-19 delays. Please check and consider in your countries COVID shipping delays to determine delivery times.
Q: Do you take custom orders?
A: We do not make custom journals however we sometimes offer custom grimoires. Please check the main store page or our Instagram account to be notified of when customs may become available again. Be sure to sign up for our newsletter as well. Any updates will be sent out via newsletter starting December 2021.
A: We do not make custom journals however we sometimes offer custom grimoires. Please check the main store page or our Instagram account to be notified of when customs may become available again. Be sure to sign up for our newsletter as well. Any updates will be sent out via newsletter starting December 2021.
Q: Does the page count include the backside of each page or is it individual sheets only?
A: The page count is the number of individual sheets in a journal/grimoire. The backside is not counted as a page.
A: The page count is the number of individual sheets in a journal/grimoire. The backside is not counted as a page.
Q: What does paper "pound" mean?
A: The poundage is the thickness/sturdiness of the paper. You can read all about paper in general including the paper we use specifically, here.
A: The poundage is the thickness/sturdiness of the paper. You can read all about paper in general including the paper we use specifically, here.
Q: Can I get handmade/specialty in my X-large grimoire instead of the standard paper?
A: Unfortunately no. Handmade paper is incredibly expensive in small sheets and parchment style paper only comes in standard 8.5" x 11" size. We never really know what size or type of handmade paper we will be able to get. We purchase whatever high quality, handmade paper we can find in the large sized sheets and in bulk quantities at most affordable prices. Our grimoires come with a 70lb, 9" x 12" off-white colored paper that is pre-hole punched at the factory before we pick it up.
A: Unfortunately no. Handmade paper is incredibly expensive in small sheets and parchment style paper only comes in standard 8.5" x 11" size. We never really know what size or type of handmade paper we will be able to get. We purchase whatever high quality, handmade paper we can find in the large sized sheets and in bulk quantities at most affordable prices. Our grimoires come with a 70lb, 9" x 12" off-white colored paper that is pre-hole punched at the factory before we pick it up.
Q: Can I order a custom journal instead of a grimoire?
A: Because the materials we use for our journals change so often due to what's available at the time, we are not able to make customs. Customs grimoires become available a few times each year. Please check the main page as well as our Instagram for updates on customs. Also be sure to sign up for our newsletter.
A: Because the materials we use for our journals change so often due to what's available at the time, we are not able to make customs. Customs grimoires become available a few times each year. Please check the main page as well as our Instagram for updates on customs. Also be sure to sign up for our newsletter.
Q: How can I best care for my Journal/Grimoire?
A: First of all, NEVER USE OIL on your leather journal or grimoire and always check the type of leather your book is made from. Grimoires are made of veg-tan leather which comes in raw, natural colored form and because the stain can be drying, Grimoire leather may be a bit stiff at first or become dry over time. Any cream conditioner will work to restore moisture and keep the leather as supple as possible. Grimoires are thick and heavy so the leather must be sturdy and tough to hold everything together. I personally use Dr. Jackson's Leather Conditioning Cream or NaturFlo Anti-Aging Leather Care Lotion on my veg-tan grimoires and journals.
When conditioning your grimoire, you might see a bit of color come off on the sponge. Some colors tend to bleed when conditioned more than others. Reds and blues especially. This is normal and should not change or lighten the color of your grimoire as a varnish has been applied to keep the color bold and protected.
Any of our journals that are NOT made of veg-tan leather do not need to be conditioned. They are already supple, soft and conditioned during the tanning and preparation process. The best way to keep them looking their best is to store them away from direct sunlight to avoiding lightening and you might consider wrapping them in a cloth to keep the dust off. Dust particles are what I have found to be the biggest issue when it comes to maintaining the original look of my journals, especially on suede or suede-like leather. Dust is more difficult to remove from suede and suede-like leathers. To remove dust leather, use a dry cloth and gently wipe off particles. For non-oily stains, use a slightly damp cloth and gently rub the stain until it is no longer noticeable. Never handle your journal with oily hands. Greasy foods, makeup or hair products all contain oils that will leave permanent marks on leather.
A: First of all, NEVER USE OIL on your leather journal or grimoire and always check the type of leather your book is made from. Grimoires are made of veg-tan leather which comes in raw, natural colored form and because the stain can be drying, Grimoire leather may be a bit stiff at first or become dry over time. Any cream conditioner will work to restore moisture and keep the leather as supple as possible. Grimoires are thick and heavy so the leather must be sturdy and tough to hold everything together. I personally use Dr. Jackson's Leather Conditioning Cream or NaturFlo Anti-Aging Leather Care Lotion on my veg-tan grimoires and journals.
When conditioning your grimoire, you might see a bit of color come off on the sponge. Some colors tend to bleed when conditioned more than others. Reds and blues especially. This is normal and should not change or lighten the color of your grimoire as a varnish has been applied to keep the color bold and protected.
Any of our journals that are NOT made of veg-tan leather do not need to be conditioned. They are already supple, soft and conditioned during the tanning and preparation process. The best way to keep them looking their best is to store them away from direct sunlight to avoiding lightening and you might consider wrapping them in a cloth to keep the dust off. Dust particles are what I have found to be the biggest issue when it comes to maintaining the original look of my journals, especially on suede or suede-like leather. Dust is more difficult to remove from suede and suede-like leathers. To remove dust leather, use a dry cloth and gently wipe off particles. For non-oily stains, use a slightly damp cloth and gently rub the stain until it is no longer noticeable. Never handle your journal with oily hands. Greasy foods, makeup or hair products all contain oils that will leave permanent marks on leather.
Q: Can you call me directly or email me as soon as you get a specific journal I have been looking for listed?
A: We receive so many requests like this that it is impossible to keep up with everyone not do we have time to call everyone personally. My suggestion is to sign up for our newsletter and follow us on Instagram where we post every journal and grimoire before it goes up for sale in the store. However, we often make exceptions for regular buyers. If you buy from us regularly, email us what you are looking for and we will make a note and do our best to email you when a journal like that is to be listed that day. We list most of our journals between noon and 3pm (CST)
A: We receive so many requests like this that it is impossible to keep up with everyone not do we have time to call everyone personally. My suggestion is to sign up for our newsletter and follow us on Instagram where we post every journal and grimoire before it goes up for sale in the store. However, we often make exceptions for regular buyers. If you buy from us regularly, email us what you are looking for and we will make a note and do our best to email you when a journal like that is to be listed that day. We list most of our journals between noon and 3pm (CST)
Q: Are journals refillable?
A: Journals are not refillable however grimoires are. If a book is bound with cord along the spine, it cannot be refilled. The paper has been permanently sewn into the leather. Our large 13" x 10.5" veg-tan grimoires are easily refillable. Just untie the knots in the leather cords to loosen the book, open it then pull out the paper. Pre-punched refill paper is usually available and sold in packs of 100 sheets. If you need refill paper for your grimoire, just contact us and if we have it available we will provide you pricing info.
A: Journals are not refillable however grimoires are. If a book is bound with cord along the spine, it cannot be refilled. The paper has been permanently sewn into the leather. Our large 13" x 10.5" veg-tan grimoires are easily refillable. Just untie the knots in the leather cords to loosen the book, open it then pull out the paper. Pre-punched refill paper is usually available and sold in packs of 100 sheets. If you need refill paper for your grimoire, just contact us and if we have it available we will provide you pricing info.
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