Frequently Asked Questions
Q: How often are packages shipped?
A: We usually ship packages the next business day, including Saturdays, however, be aware of any holidays when the USPS is not open. If there is a delay in shipping for any reason, it will be stated at the top of the website and sent out via email if you are subscribed to our mailing list.
A: We usually ship packages the next business day, including Saturdays, however, be aware of any holidays when the USPS is not open. If there is a delay in shipping for any reason, it will be stated at the top of the website and sent out via email if you are subscribed to our mailing list.
Q: Are tracking numbers provided?
A: Yes, tracking numbers are automatically provided once postage is purchased. You should receive an email from PayPal once your package is shipped with a link to track your package. If you opt for USPS Media Mail instead of the standard USPS Priority shipping, we will manually send your tracking number via email once your package has been shipped.
A: Yes, tracking numbers are automatically provided once postage is purchased. You should receive an email from PayPal once your package is shipped with a link to track your package. If you opt for USPS Media Mail instead of the standard USPS Priority shipping, we will manually send your tracking number via email once your package has been shipped.
Q. I'm having checkout problems. The PayPal button keeps taking me to a login page. I do not have a PayPal account. How to I make a Purchase without a PayPal account?
A. This issue should be corrected now, however, if you are still having issues with PayPal's checkout, you can click the "request an invoice" link in the top menu and we will email you an invoice to pay through.
Otherwise, when you click the "add to cart" button, you should be redirected to a page that allows you to select whether to login to a pre-existing PayPal account or checkout as a GUEST. Click on the "GUEST" link and you will be able to pay via any major credit/debit card.
A. This issue should be corrected now, however, if you are still having issues with PayPal's checkout, you can click the "request an invoice" link in the top menu and we will email you an invoice to pay through.
Otherwise, when you click the "add to cart" button, you should be redirected to a page that allows you to select whether to login to a pre-existing PayPal account or checkout as a GUEST. Click on the "GUEST" link and you will be able to pay via any major credit/debit card.
Q: I want to send a journal/grimoire to a friend as a gift. Do you offer gift wrapping?
A: Yes, all you have to do is ask! After purchase, contact us personally and request gift wrapping. We will even send a card with a personal message from you to your loved one if you wish.
A: Yes, all you have to do is ask! After purchase, contact us personally and request gift wrapping. We will even send a card with a personal message from you to your loved one if you wish.
Q. What is the difference between a "grimoire" and a "journal"?
A. A grimoire is often a large book (though it doesn't have to be large) that is specifically used to keep track of magickal and spiritual workings. We offer one style of grimoire in one standard size of 13.5" tall by 11" wide. Our grimoires come with over 1000 pages counting front and back. We only offer grimoires occasionally.
A journal is any book where you can write your private thoughts, keep artwork, notes, record daily events, etc. There is no rule, rhyme or reason as to what goes into a journal. You can use it to document patterns, keep track of daily activities, use it as a "friend" for dumping your emotions, as a therapeutic tool for healing trauma or doing shadow work. We sell a wide variety of journal styles, though our most popular are the 8.5" x 5.5" mystical and gothic style leather journals.
A. A grimoire is often a large book (though it doesn't have to be large) that is specifically used to keep track of magickal and spiritual workings. We offer one style of grimoire in one standard size of 13.5" tall by 11" wide. Our grimoires come with over 1000 pages counting front and back. We only offer grimoires occasionally.
A journal is any book where you can write your private thoughts, keep artwork, notes, record daily events, etc. There is no rule, rhyme or reason as to what goes into a journal. You can use it to document patterns, keep track of daily activities, use it as a "friend" for dumping your emotions, as a therapeutic tool for healing trauma or doing shadow work. We sell a wide variety of journal styles, though our most popular are the 8.5" x 5.5" mystical and gothic style leather journals.
Q: Can I select a cheaper shipping service? Why is shipping so expensive?
A: The USPS has the cheapest shipping rates available within the United States for small parcels, therefore, we only ship via USPS. The USPS will not allow anything weighing over 14oz to be shipped First Class so the next cheapest option is USPS Priority Mail. However, the USPS does have Media Mail, which is for any type of media including books. This takes a few days longer, but may be a few dollars less in cost. You can request Media Mail shipping if you'd like.
The USPS also raises postage rates during the holidays which may be reflected in our shipping costs.
If you are outside the US...
International shipping costs are outrageous, especially to overseas destinations. If you are outside the United States and wish to purchase a journal or grimoire, pleads contact us for shipping costs first.
A: The USPS has the cheapest shipping rates available within the United States for small parcels, therefore, we only ship via USPS. The USPS will not allow anything weighing over 14oz to be shipped First Class so the next cheapest option is USPS Priority Mail. However, the USPS does have Media Mail, which is for any type of media including books. This takes a few days longer, but may be a few dollars less in cost. You can request Media Mail shipping if you'd like.
The USPS also raises postage rates during the holidays which may be reflected in our shipping costs.
If you are outside the US...
International shipping costs are outrageous, especially to overseas destinations. If you are outside the United States and wish to purchase a journal or grimoire, pleads contact us for shipping costs first.
Q: Do you take custom orders?
A: Not at the moment. When custom orders are available, it will be announced in our newsletter as well as on the main store page and on our Instagram page.
A: Not at the moment. When custom orders are available, it will be announced in our newsletter as well as on the main store page and on our Instagram page.
Q: Can you call me directly or email me as soon as you get a specific journal I have been looking for listed?
A: We receive so many requests like this that it is impossible to keep up with everyone. There are only 2-3 of us here and we just don't have time to call or message everyone who asks to be notified of upcoming journals. I would suggest following us on Instagram or checking in every Thursday and/or Friday evening after 4pm (CST) which is when we list new journals.
A: We receive so many requests like this that it is impossible to keep up with everyone. There are only 2-3 of us here and we just don't have time to call or message everyone who asks to be notified of upcoming journals. I would suggest following us on Instagram or checking in every Thursday and/or Friday evening after 4pm (CST) which is when we list new journals.
Q: Are journals refillable?
A: Journals are not refillable, however, grimoires (when available) are. Our journals are permanently bound with the paper sewn into the spine.
A: Journals are not refillable, however, grimoires (when available) are. Our journals are permanently bound with the paper sewn into the spine.
Don't see your answer here? Contact us!