Frequently Asked Questions
Please check over the entire FAQ before contacting us. You might find your answer here.
Q: How often are packages shipped?
A: We usually ship packages the next business day, including Saturdays, however, be aware of any holidays when the USPS is not open. If there is a delay in shipping for any reason, it will be stated on the main store page where the upcoming dates of new journal listing is posted.
A: We usually ship packages the next business day, including Saturdays, however, be aware of any holidays when the USPS is not open. If there is a delay in shipping for any reason, it will be stated on the main store page where the upcoming dates of new journal listing is posted.
Q: Are tracking numbers provided?
A: Yes, tracking numbers are entered into PayPal within 24 hours of each shipment. Please check your email for an email from Paypal with a link for easy tracking of your package. If you do not receive this email, simply contact us with your zip code and date of purchase and we will send your tracking number to you personally.
A: Yes, tracking numbers are entered into PayPal within 24 hours of each shipment. Please check your email for an email from Paypal with a link for easy tracking of your package. If you do not receive this email, simply contact us with your zip code and date of purchase and we will send your tracking number to you personally.
Q. We I am having checkout problems. The PayPal button keeps taking me to a login page. I do not have a PayPal account. How to I make a Purchase without a PayPal account?
A. This issue should be corrected now, however, if you are still having issues with PayPal's checkout, you can click the link below each button that says "request an invoice" and we will email you an invoice which you can pay through.
Otherwise, when you click the "add to cart" button, you will be redirected to a page that allows you to checkout as a GUEST if you don't already have a PayPal account. Click on the GUEST link and you will be able to pay via any major credit/debit card. If you do have an account with PayPal, you can login and pay.
A. This issue should be corrected now, however, if you are still having issues with PayPal's checkout, you can click the link below each button that says "request an invoice" and we will email you an invoice which you can pay through.
Otherwise, when you click the "add to cart" button, you will be redirected to a page that allows you to checkout as a GUEST if you don't already have a PayPal account. Click on the GUEST link and you will be able to pay via any major credit/debit card. If you do have an account with PayPal, you can login and pay.
Q: I want to send a journal/grimoire to a friend as a gift. Do you offer gift wrapping?
A: Yes, all you have to do is ask! After purchase, contact us personally and request gift wrapping. We will even send a card with a personal message from you to your loved one.
A: Yes, all you have to do is ask! After purchase, contact us personally and request gift wrapping. We will even send a card with a personal message from you to your loved one.
Q. What is the difference between a "grimoire" and a "journal"?
A. A grimoire is a usually large book that is specifically used to keep track of magickal and spiritual workings. We offer one style grimoire in one standard size which is 13.5" tall by 11" wide and comes with over 1000 pages counting front and back. We only offer grimoires a few times each year.
A journal is any book where you can write your private thoughts, keep artwork, etc. There is no rule, rhyme or reason as to what goes into a journal. You can use it to document patterns, keep track of daily activities, use it as a kind of "friend" for dumping your emotions or as a therapeutic tool for healing trauma or doing shadow work. Journals are what we sell most often.
A. A grimoire is a usually large book that is specifically used to keep track of magickal and spiritual workings. We offer one style grimoire in one standard size which is 13.5" tall by 11" wide and comes with over 1000 pages counting front and back. We only offer grimoires a few times each year.
A journal is any book where you can write your private thoughts, keep artwork, etc. There is no rule, rhyme or reason as to what goes into a journal. You can use it to document patterns, keep track of daily activities, use it as a kind of "friend" for dumping your emotions or as a therapeutic tool for healing trauma or doing shadow work. Journals are what we sell most often.
Q: Can I select a cheaper shipping service? Why is shipping so expensive?
A: The USPS has the cheapest shipping rates available within the United States for small parcels, therefore, we only ship via USPS. The USPS will not allow anything weighing over 14oz to be shipped First Class so the next cheapest option is USPS Priority Mail.
We try to ship smaller, leather/soft cover journals packaged extra well and slipped into a USPS Priority Envelope to reduce costs, however, a standard large USPS Priority envelope still ranges in price between $9-$12 depending on the time of year. (Around the holidays shipping costs increase) Journals that cannot fit inside the large Priority envelope must be shipped in a USPS Medium Priority box, which as of November 2022, the cost to ship this sized box anywhere in the United States is $17.05. We do not charge do not charge for anything other than the actual shipping cost. Handling, packing materials and PayPal fees come out of our own pocket.
If you are outside the US...
Unfortunately due to shipping costs rising so dramatically (To ship a single grimoire or two smaller journals to Australia now costs $98!) we no longer ship overseas. If you are in Canada or Mexico, please contact us with your mailing location and we will look up exact shipping costs.
A: The USPS has the cheapest shipping rates available within the United States for small parcels, therefore, we only ship via USPS. The USPS will not allow anything weighing over 14oz to be shipped First Class so the next cheapest option is USPS Priority Mail.
We try to ship smaller, leather/soft cover journals packaged extra well and slipped into a USPS Priority Envelope to reduce costs, however, a standard large USPS Priority envelope still ranges in price between $9-$12 depending on the time of year. (Around the holidays shipping costs increase) Journals that cannot fit inside the large Priority envelope must be shipped in a USPS Medium Priority box, which as of November 2022, the cost to ship this sized box anywhere in the United States is $17.05. We do not charge do not charge for anything other than the actual shipping cost. Handling, packing materials and PayPal fees come out of our own pocket.
If you are outside the US...
Unfortunately due to shipping costs rising so dramatically (To ship a single grimoire or two smaller journals to Australia now costs $98!) we no longer ship overseas. If you are in Canada or Mexico, please contact us with your mailing location and we will look up exact shipping costs.
Q: Do you take custom orders?
A: Not at the moment. When custom orders are available, it will be announced in our newsletter as well as on the main store page and on our Instagram page.
A: Not at the moment. When custom orders are available, it will be announced in our newsletter as well as on the main store page and on our Instagram page.
Q: Can you call me directly or email me as soon as you get a specific journal I have been looking for listed?
A: We receive so many requests like this that it is impossible to keep up with everyone. There are only 2-3 of us here and we just don't have time to call or message everyone who asks to be notified of upcoming journals. I would suggest following us on Instagram or checking in every Thursday and/or Friday evening after 4pm (CST) which is when we list new journals.
A: We receive so many requests like this that it is impossible to keep up with everyone. There are only 2-3 of us here and we just don't have time to call or message everyone who asks to be notified of upcoming journals. I would suggest following us on Instagram or checking in every Thursday and/or Friday evening after 4pm (CST) which is when we list new journals.
Q: Are journals refillable?
A: Journals are not refillable, however, grimoires (when available) are. Our journals are permanently bound with the paper sewn into the spine.
A: Journals are not refillable, however, grimoires (when available) are. Our journals are permanently bound with the paper sewn into the spine.
Don't see your answer here? Contact us!